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General Data Protection Regulation

General information

The confidentiality of your personal data is one of the main concerns of BIP Telecom SRL, based in Intrarea Parfumului, no. 1, sector 3, Bucharest, as a data operator.

This document has the role of informing you about the processing of your personal data, in the context of using the website (hereinafter referred to as "the Site").

Categories of personal data processed

If you are a visitor to the Site, BIP Telecom SRL will process your personal data that you provide directly in the context of using the Site, such as the data that you provide in the contact section, to the extent that contact us in this way.

Purposes and grounds for processing

If you are a visitor to the Site, BIP Telecom SRL processes your personal data as follows:

  • for marketing activities, respectively for the transmission, through the means of distance communication of commercial communications regarding the products and services offered by BIP Telecom SRL, through the Site.

Legal basis: processing of your data for this purpose is based on your consent, if you choose to provide it.

To unsubscribe from receiving such commercial communications, you may use the option at the end of each email containing commercial communications.

Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.

  • to resolve complaints, grievances and to monitor traffic and improve your experience with the Site.

Legal basis: processing of your data for this purpose is based on the legitimate interest of BIP Telecom SRL to ensure the proper functioning of the Site, as well as to permanently improve the experience of visitors to the Site, including by resolving various comments, questions or complaints.

Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have a negative effect on you.

The length of time we process your data

In principle, BIP Telecom SRL will process your personal data as long as necessary to achieve the processing purposes mentioned above.

If you are a customer, we will process your data for the entire duration of the contractual relationship and subsequently according to the legal obligations incumbent on BIP Telecom SRL (eg, in the case of financial-accounting supporting documents for which the retention period provided by law is 10 years from the end of the financial year in which they were drawn up).

If you withdraw your consent for the processing of data for marketing purposes, BIP Telecom SRL will stop processing your personal data for this purpose, without affecting the processing carried out by BIP Telecom SRL based on the consent expressed by you before its withdrawal.

Disclosure of personal data

In order to fulfill the processing purposes, BIP Telecom SRL may disclose your data to partners, third parties or entities that support BIP Telecom SRL in carrying out the activity through the Site, or to the central / local public authorities, in the following exemplary cases listed:

  • for the administration of the Site;

  • in situations where this communication would be necessary for the awarding of prizes or other facilities to the persons concerned, obtained as a result of their participation in various promotional campaigns organized by BIP Telecom SRL through the Site;

  • for the maintenance, personalization and improvement of the Site and the services provided through it;

  • for data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;

  • for the transmission of commercial marketing communications, under the conditions and limits provided by law;

  • when the disclosure of personal data is provided by law, etc.


Your rights

Under the conditions provided for by the legislation on the processing of personal data, as data subjects, you enjoy the following rights:

  • the right to information, respectively the right to receive details regarding the processing activities performed by BIP Telecom SRL, according to those described in this document;

  • the right to access data, namely the right to obtain confirmation from BIP Telecom SRL regarding the processing of personal data, as well as details on the processing activities such as how the data are processed, the purpose for which the processing is performed, the recipients or categories of data recipients, etc .;

  • the right to rectification, respectively the right to obtain the correction, without justified delays, by BIP Telecom SRL of inaccurate / unjustified personal data, as well as the completion of incomplete data; The rectification / completion will be communicated to each recipient to whom the data were transmitted, unless this proves impossible or involves disproportionate effort.

  • the right to have data deleted without undue delay ("right to be forgotten") if one of the following reasons applies:

    • they are no longer necessary for the purposes for which they were collected or processed;

    • if the consent is withdrawn and there is no other legal basis for the processing;

    • if the data subject opposes the processing and there are no legitimate reasons prevailing;

    • if personal data have been processed illegally;

    • if personal data must be deleted in order to comply with a legal obligation;

    • personal data have been collected in connection with the provision of information society services in accordance with Union or national law under the control of the controller.

  • It is possible that, following the request for deletion of the data, the General Data Protection Regulation, BIP Telecom SRL will anonymize this data (thus lacking the personal character) and continue in these conditions the processing for statistical purposes;

  • the right to restrict processing to the extent that:

    • the person disputes the accuracy of the data, for a period that allows us to verify the correctness of the data;

    • the processing is illegal and the data subject opposes the deletion of personal data, requesting instead that their use be restricted;

    • the controller no longer needs the personal data for the purpose of processing, but the data subject requests them for the establishment, exercise or defense of a right in court; or

    • the data subject has objected to the processing (other than direct marketing) for the period during which it is verified whether the legitimate rights of the controller prevail over those of the data subject.

  • the right to data portability, respectively the right to receive personal data in a structured, commonly used and easy-to-read format, and the right to have such data transmitted by BIP Telecom SRL to another data operator, insofar as the conditions provided by law are met;

  • the right to object - in respect of processing activities may be exercised by submitting a request as indicated below;

    • at any time, for reasons related to the particular situation of the data subject, that the data concerning him or her be processed in the legitimate interest of BIP Telecom SRL or in the public interest, unless BIP Telecom SRL can demonstrate that has legitimate and compelling reasons justifying the processing and prevailing over the interests, rights and freedoms of data subjects or that the purpose is to establish, exercise or defend a right in court;

    • at any time, free of charge and without any justification, that the data concerning it be processed for the purpose of direct marketing.

  • the right not to be subject to an automatic individual decision, ie the right not to be subject to a decision taken solely on the basis of automatic processing activities, including profiling, which produces legal effects concerning the data subject or -a significant measure;

  • the right to apply to the ANSPDCP or to the competent courts, to the extent deemed necessary.

For any additional questions regarding the way in which personal data are processed and to exercise your rights mentioned above, please contact the email address: office [at]

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